Here’s where I help you and your people become the best they can be:

  • At Your Best (personal management)
  • Effective coaching and mentoring
  • The behaviours of excellent service
  • Handling difficult, demanding and unhappy customers
  • Assertiveness and transactional analysis
  • Team roles and team dynamics
  • The high performing team


The best way to find out more is to give me a call or drop me an email.

M: 07802446959
T: 01415718614

Workshop participants comments:

“Before the course I would never have though anyone could change their personality but now I realise you can change the way you react to situations to get the best outcome for both parties.”

“Brilliant, thoughtful and stimulating.”

“Eric always brings new ideas to the table and stimulates thought provoking conversations combined with practical tools to implement.”

“Eric was fantastic and imparted his experience and knowledge in a very interesting way.”

“In my opinion this was a very useful course, which really made me think. I feel i have gained relevant and very useful skills which can be used not only in the workplace, but also in my personal life.”

Eric Flannigan doesn’t use jargon or catch phrases he uses plain language that everyone from the dirty end of the business to the directors get and they got it very quickly

John Kelly, Chairman Weatherproofing Advisors

He has the ability to engage with people at all levels in the company and that was a major impact

Chris Nugent MD, Palmaris


Outcomes and Opinions >>

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