His consulting and advising comes from over 20 years of experience working across all sectors and with specific relevance for the growing business. The consultancy has provided essential guidance and support for the strategic development of a variety of leading Scottish and UK companies who have achieved notable success in their fields such as:
He has provided consultancy for well over 100 companies across most industry sectors and has a particular experience with business to business service companies.
His initial development as a consultant included learning from the Foresight Consultants, Edward de Bono’s creative thinking as applied to business and also as an associate of Doug Hall, widely regarded as one of the USA’s leading consultants on business innovation and business growth. He was closely involved in the creation and launch of the Entrepreneurial Exchange (now Entrepreneurial Scotland) and is a regular speaker and chair for the organisation’s events. He is the co-author of “Shaping the Entrepreneurial Company” and contributes to TV, radio and press on the subject of leadership and company culture. He has an M.A. (honours) degree in English and Scottish Literature (Glasgow) and an MBA (Strathclyde Business School).
Mark Cooper has over 15 years experience of leadership and management development. Developing individual leaders, improving the effectiveness of management teams and building service cultures are his specialisms. Before becoming an independent consultant he worked in a variety of international companies and was latterly Director of People Development for the UK operation of a global construction and facilities company and was responsible for leadership development, coaching and talent management. Mark is accredited to carry out psychometric testing (level A&B British Psychological Society), is MBTI qualified and is a practitioner of NLP, Belbin and Thomas International profiling and development methodologies.
“This isn’t an initiative, this isn’t a programme. Eric has helped us create our own unique way of raising the bar on service and keeping us ahead of the competition.”
Greig Brown, CEO, Europa Bilfinger Services.
“This was the first time a newly formed senior leadership team had taken time out to consider strategy, leadership and developing the company. Everyone benefitted from the straight forward and focused approach taken by Eric. OES is a privately owned SME and Eric was chosen specifically for his background in working with this business sector. There was no ‘business school’ terminology nor did Eric try to make us into something we are not. He was there to facilitate, assist, guide, prompt and instruct when required. The open approach worked extremely well across a diverse team with varying levels of leadership experience. The outputs of a strategic plan, leadership actions and longer term goals are now being actively pursued.”
Euan Lockhart CEO of OES Oilfield Services
Unlike other consultants, you can actually see Eric’s effect! It’s real and it improves not only the service but the business performance as well. He also has the ability to engage with people at all levels in the company and that was a major impact in helping to make the connection between their behaviour and outstanding service.
Chris Nugent, Managing Director, Palmaris
The work we did on sharing our leadership agendas was a massive step forward. We would never have done this ourselves. You enabled us to look at ourselves and each other. We were then much more able to communicate openly and comfortably about the way ahead for all of us. You didn’t theorise about it but brought it back to individual experiences and applications.
Everyone values the personal and private nature of the one to ones – they have helped enormously.
Lindsay Campbell, Managing Director, Grant Management
I have known and worked with Eric for many years. He intimately understands the challenges and realities of achieving growth and change in small to medium sized businesses.
We particularly value his perspectives on the need for organisational change if you are to achieve successful strategy implementation – and, of course, on how to make that change happen. The nub of the issues is, of course, leadership and the strategies and tactics that management teams need to adopt in order to achieve successful change. Eric excels in working with boards and senior management teams to plan and implement strategic change – making a positive impact both on how the team operates and the leadership behaviour of individual team members.
Bill Loch, Strategic Development Director, Asco Ltd
Giving pep talks this way provides a key description of the leaders' role.
Awards for outstanding service and employee engagement. Two stories from a customer and an employee provide the evidence for the
“Trust always affects outcomes – speed and cost. When trust goes up, speed will also go up, and costs will