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WINNING ON SERVICE >>

Growth going through the roof, winning more opportunities, retaining more valuable customers and making greater returns are the outcomes you can achieve by using the methodology of Winning on Service:

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YOU MAKE THE DIFFERENCE >>

Each and every time customers come into contact with anyone or receive anything from your company is a moment of truth when they form an opinion about you and your value to them:

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LEADERSHIP FOR SERVICE >>

What proportion of your people are highly engaged?
How do you manage the service experience?

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AT YOUR BEST >>

Maximise your strengths, minimise your weaknesses and be truly yourself as a leader. That’s what “At Your Best” is all about:

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GET IN TOUCH

The best way to find out more is to give me a call or drop me an email.

M: 07802446959
T: 01415718614
ericf@flanniganconsulting.co.uk

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Outcomes and Opinions >>

Latest News >>

Pep talks as easy as 1,2,3

Giving pep talks this way provides a key description of the leaders' role.  

4th September 2017

And the award goes to……..

Awards for outstanding service and employee engagement. Two stories from a customer and an employee provide the evidence for the

10th March 2017

Building Trust?

“Trust always affects outcomes – speed and cost. When trust goes up, speed will also go up, and costs will

19th April 2016

Trust up = speed up & costs down. Agree? "Building Trust?" on @LinkedIn linkedin.com/pulse/building…

About 2 years ago